Mexico’s air navigation systems remained untouched by Microsoft’s recent crash, which caused havoc across the globe, affecting banks, airlines, shopping malls, and hospitals. The Ministry of Infrastructure, Communications, and Transport (SICT) confirmed that Mexico’s air navigation systems were not compromised and are operational. The reason for this was that the systems in Mexico used proprietary tools and systems that are protected against external interference, unlike the affected Microsoft software. However, Mexican and foreign airlines operating in Mexico and worldwide were impacted by the computer outage. In response, the SICT activated security protocols and the Mexican Airspace Navigation Services to assist affected airlines.
Passenger delays occurred due to check-in, documentation, and boarding processes being delayed as a result of the computer failure. To address this, the SICT advised passengers to arrive earlier at the airport as check-in and documentation were being done manually. The Secretariat and the Federal Civil Aviation Agency (AFAC) also expedited flight clearances to minimize cancellations and inconvenience to users.
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SOURCE: https://www.excelsior.com.mx/nacional/caida-microsoft-sistemas-navegacion-aerea-mexico-sin-fallas/1663497